Dream Capture, Payment/Refund Policy v1.0
Payment & Refund Policy
Effective Date: [2025-07-15]
This Payment & Refund Policy applies to all purchases made through Dream Capture, operated by Chord on Code (“we”, “us”, or “our”). By making a purchase, you agree to this policy.
- Payment Methods
- Payments are processed securely via third-party payment processors (e.g., PayPal).
- We do not store your payment card information on our servers.
- Credits
- Purchased credits can be used to access paid features (e.g., image generation).
- Credits are non-transferable and have no cash value.
- Refund Policy
- General Rule:
All purchases are final and non-refundable, except as required by law.
- Account Deletion:
If you delete your account, any remaining credits will be forfeited and no refunds will be provided. This policy applies regardless of when the credits were purchased or how they were obtained.
- Exceptions:
Refunds may be granted in the following cases:
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Duplicate payment due to a technical error
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Failure to deliver credits after successful payment
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Other cases required by applicable law (e.g., Korean Electronic Commerce Act)
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How to Request a Refund:
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Contact us at admin@chordoncode.com within 7 days of purchase.
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Provide your payment details and reason for the request.
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We will review your request and respond within 7 business days.
- Cancellation
- You may cancel your purchase before credits are delivered.
Once credits are delivered to your account, the purchase cannot be canceled.
- Chargebacks
- Unauthorized chargebacks may result in suspension of your account.
- Changes to Policy
We may update this Payment & Refund Policy from time to time. Changes will be posted on this page.
- Contact
If you have any questions about payments or refunds, please contact:admin@chordoncode.com