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CHORD on CODE
Connect Metronome

Connect Metronome, Privacy V1

ChordOnCode (hereinafter the "Company") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act in order to protect the personal information of data subjects and to handle related grievances promptly and smoothly.

Article 1 (Purposes of Processing Personal Information)

The Company processes personal information for the following purposes. Personal information being processed is not used for any purpose other than the following, and if the purpose of use changes, the Company will take the necessary measures, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

  1. Membership registration and management

The Company processes personal information for the purposes of confirming the intention to register as a member, identifying and authenticating members for membership-based services, maintaining and managing membership status, verifying identity under the limited identity verification system, preventing fraudulent use of the service, confirming the consent of a legal guardian when processing the personal information of children under the age of 14, delivering various notices and announcements, and handling grievances.

  1. Provision of goods or services

The Company processes personal information for the purposes of delivering goods, providing services, sending contracts and invoices, providing content, providing personalized services, identity verification, age verification, payment and settlement of fees, debt collection, etc.

  1. Handling of grievances

The Company processes personal information for the purposes of verifying the identity of the complainant, confirming the details of the complaint, contacting and notifying the complainant for fact-finding, and notifying the complainant of the results.

Article 2 (Processing and Retention Period of Personal Information)

① The Company processes and retains personal information within the retention and use period prescribed by law or the retention and use period consented to by the data subject at the time of collection.

② The processing and retention period for each category of personal information is as follows.

  1. Membership registration and management : Until withdrawal of membership

However, in the following cases, until the relevant reason ceases to exist

  1. If an investigation or inquiry is in progress due to a violation of relevant laws, until the investigation or inquiry is concluded

  2. If claims and debts arising from the use of the website remain outstanding, until those claims and debts are settled

Article 3 (Rights of Users and Legal Representatives and How to Exercise Them)

① Data subjects may exercise the following rights related to personal information protection against the Company at any time.

  1. Request for access to personal information

  2. Request for correction of errors

  3. Request for deletion

  4. Request for suspension of processing

② The rights under Paragraph 1 may be exercised against the Company in writing, by telephone, email, facsimile (FAX), etc., and the Company will take action without delay.

③ If a data subject requests correction or deletion of errors in personal information, the Company will not use or provide the personal information until the correction or deletion is completed.

④ The rights under Paragraph 1 may be exercised through a representative, such as the data subject's legal representative or a person who has been delegated authority. In this case, a power of attorney in accordance with Annex Form No. 11 of the Enforcement Rule of the Personal Information Protection Act must be submitted.

⑤ Data subjects must not infringe upon the personal information and privacy of themselves or others being processed by the Company in violation of the Personal Information Protection Act or other relevant laws.

Article 4 (Items of Personal Information Processed)

The Company processes the following items of personal information.

  1. Membership registration and management

Required items : Name, ID, address, phone number, email address

Optional items : -

  1. Provision of goods or services

Required items : Name, ID, address, phone number, email address, payment information, etc.

Optional items : -

  1. The following items of personal information may be automatically generated and collected in the course of using internet services.

IP address, cookies, MAC address, service usage records, visit records, records of improper use, etc.

Article 5 (Destruction of Personal Information)

① The Company destroys personal information without delay when it becomes unnecessary, such as when the retention period has expired or the purpose of processing has been achieved.

② If personal information must continue to be retained under other laws even though the retention period consented to by the data subject has expired or the purpose of processing has been achieved, the Company moves the personal information to a separate database (DB) or stores it in a different storage location.

③ The procedure and method of destroying personal information are as follows.

  1. Destruction procedure

The Company selects personal information for which a reason for destruction has arisen and destroys it with the approval of the Company's Chief Privacy Officer.

  1. Destruction method

The Company destroys personal information recorded and stored in the form of electronic files using methods such as Low Level Format so that the records cannot be reproduced, and destroys personal information recorded and stored in paper documents by shredding or incineration.

Article 6 (Measures to Ensure the Security of Personal Information)

The Company takes the following measures to ensure the security of personal information.

  1. Administrative measures : Establishment and implementation of an internal management plan, regular staff training, etc.

  2. Technical measures : Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, etc., installation of security programs

  3. Physical measures : Access control for computer rooms, data storage rooms, etc.

Article 7 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)

① The Company uses 'cookies', which store and retrieve usage information from time to time, to provide individually customized services to users.

② Cookies are small pieces of information that the server (http) used to operate a website sends to the user's computer browser, and they may be stored on the hard disk of the user's computer.

a. Purpose of using cookies: Cookies are used to provide users with optimized information by identifying the visit and usage patterns of each service and website visited by users, popular search terms, whether a secure connection is used, etc.

b. Installation, operation, and refusal of cookies : Users can refuse to store cookies through the option settings in Tools > Internet Options > Privacy at the top of the web browser.

c. If you refuse to store cookies, you may experience difficulties in using customized services.

Article 8 (Chief Privacy Officer)

① The Company has designated the following Chief Privacy Officer to take overall responsibility for tasks related to the processing of personal information and to handle complaints and remedies for damages of data subjects related to the processing of personal information.

▶ Chief Privacy Officer

Name : Namwoong Cho, Myungsu Song

Position : CEO

Contact : 010-7659-7501, chordoncode@gmail.com

※ You will be connected to the department in charge of personal information protection.

▶ Department in charge of personal information protection

Department : CEO

Person in charge : Namwoong Cho, Myungsu Song

Contact : 010-7659-7501, chordoncode@gmail.com

② Data subjects may contact the Chief Privacy Officer and the department in charge regarding all inquiries, complaints, and remedies for damages related to personal information protection that arise while using the Company's services (or business). The Company will respond to and handle data subjects' inquiries without delay.

Article 9 (Request for Access to Personal Information)

Data subjects may submit a request for access to personal information under Article 35 of the Personal Information Protection Act to the following department. The Company will make efforts to ensure that data subjects' requests for access to personal information are processed promptly.

▶ Department receiving and processing requests for access to personal information

Department : CEO

Person in charge : Namwoong Cho, Myungsu Song

Contact : 010-7659-7501, chordoncode@gmail.com

Article 10 (Remedies for Infringement of Rights)

Data subjects may contact the following organizations for remedies for damages and consultation regarding infringements of personal information.

▶ Personal Information Infringement Report Center (operated by the Korea Internet & Security Agency)

  • Responsibilities : Reporting of personal information infringements, application for consultation

  • Website : privacy.kisa.or.kr

  • Phone : 118 (without area code)

  • Address : (58324) Personal Information Infringement Report Center, 3F, 9 Jinheung-gil (301-2 Bitgaram-dong), Naju-si, Jeollanam-do

▶ Personal Information Dispute Mediation Committee

  • Responsibilities : Application for personal information dispute mediation, collective dispute mediation (civil resolution)

  • Website : www.kopico.go.kr

  • Phone : 1833-6972 (without area code)

  • Address : (03171) 4F, Government Complex Seoul, 209 Sejong-daero, Jongno-gu, Seoul

▶ Cyber Crime Investigation Division, Supreme Prosecutors' Office : 02-3480-3573 (www.spo.go.kr)

▶ Cyber Bureau, Korean National Police Agency : 182 (http://cyberbureau.police.go.kr)

Article 11 (Enforcement and Amendment of this Privacy Policy)

This Privacy Policy is effective as of October 12, 2023.